Refund policy
We want you to be happy with your purchase. If you're not satisfied, we're here to help.
Returns
You may request a return within 30 days of receiving your order. Items must be unused and in their original packaging.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-10 business days.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund at no additional cost.
Non-Returnable Items
Items that are used, damaged by the customer, or missing original packaging may not be eligible for a refund.
How to Start a Return
Email us at support@mindorax0.com with your order number and reason for return, and we'll guide you through the process.